Remove Phenol ransomware (.phenol virus)

Phenol ransomware is file-encrypting malware. These types of infections target all important files and encrypt them, essentially taking them hostage. The ransomware can be differentiated by the .[Hulk67888@outlook.com].phenol extension added to files you can no longer open. Unfortunately, all of your personal files will have this extension added to them. To be able to open the files, you will first need to decrypt them. However, doing that will be difficult because only the malicious actors behind this ransomware have the decryption tool. They will try to sell it to you for $5,000. But whatever the sum may be, paying is not recommended as it does not guarantee that a decryptor will be sent. At the moment, only users who have backups can recover their files for certain.

 

 

Ransomware always targets the files that users value the most. Phenol ransomware is no exception. As soon as it’s initiated, it will begin encrypting files. You will notice right away because the files will have the .[Hulk67888@outlook.com].phenol extension. For example, a text.txt file would become text.txt.[Hulk67888@outlook.com].phenol.

The ransomware will drop an Encrypt.html ransom note that explains that files have been encrypted, and that you have 24 hours to contact them via the provided Hulk67888@outlook.com email address. The requested ransom amount is $5,000. According to the note, if you do not comply, you will not be able to get your files back. What’s more, the malicious actors threaten to release the files on the Internet. If you don’t have any file backups, paying might feel like the only solution. But it’s important to remember that even if you pay, there’s no guarantee you’ll get a decryptor. These are cyber criminals, and there’s no way to be sure they’ll keep their word. The money you pay would also go towards future criminal activities.

Below is the full Phenol ransomware ransom note:

You are encrypted!!!

Dear Sir/Madam,We are the PHENOL TeAm

1. All backup data and entire data are under our control.

2. Please contact us within 24 hours.

3. Please do not repair files or terminate related processes, otherwise it may become impossible to recover.

4. If cooperation goes well, we will not destroy, disclose or sell your data.

5. If you violate the above requirements, all data will be published on the Internet or provided to third party organizations and data recovery will not be provided.

Finally, please pay us a ransom of $5000 USDT within three days as requested

Email:Hulk67888@outlook.com

© 2025 Ransomware Co.

If you have saved your files in a backup, start recovering your files as soon as you remove Phenol ransomware from your computer. Using an anti-malware program is highly recommended because ransomware is a complex infection that requires a professional program to get rid of. Make sure the ransomware is completely removed before connecting to your backup to prevent your backed-up files from becoming encrypted as well.

If you don’t have a backup, your best bet is to wait for a free Phenol ransomware decryptor to become available. Be sure to back up the encrypted files and check NoMoreRansom regularly for decryption tools. If a legitimate decryptor is released, it will be available on NoMoreRansom.

How did Phenol ransomware enter my computer?

Phenol ransomware spreads through conventional malware distribution methods, and users with poor browsing habits face a heightened risk of infection because they tend to engage in unsafe online practices. Developing better online habits and learning how malware is distributed can significantly lower the likelihood of encountering such threats in the future.

Pirating copyrighted content using torrents is particularly dangerous, as many users fail to recognize malware embedded in torrent files. Cybercriminals frequently conceal malware in torrents for popular entertainment content, such as movies, TV shows, and video games. Consequently, downloading copyrighted material via torrents is not only illegal but also poses a significant threat to computer security.

Email attachments are another prevalent method for malware distribution. Cybercriminals often send emails impersonating legitimate companies, such as parcel delivery services, claiming that the attached files are urgent and require immediate action. This tactic generates a sense of urgency, prompting recipients to open attachments without verifying whether they are safe. Mass-distributed malicious emails are generally generic and easier to identify. They often contain spelling and grammar mistakes, which are typically absent in legitimate emails. Additionally, these emails commonly address recipients using generic terms like “User,” “Member,” or “Customer” instead of personalizing the message with the recipient’s name, a standard practice for legitimate businesses. But even if an email appears legitimate, it is strongly recommended to scan unsolicited attachments with anti-malware software or use services like VirusTotal before opening them.

How to remove Phenol ransomware

Ransomware is a complex and tricky infection to deal with, making its removal quite challenging. It’s a good idea to use a trusted anti-malware tool to remove Phenol ransomware. Do not try to remove Phenol ransomware manually because you could end up causing additional damage.