1. What does personal data mean?
“Personal data” means any information relating to an identified or identifiable natural person. If we are not (or at least not without a disproportionate amount of time and effort) able to relate a direct link to you personally, this information is not personal data.
2. How do we collect and process your personal data?
a. General principle
In general, you can visit and read most parts of our website contents without providing any personal data.
b. Statistical data
For the process of retrieving your requested information from our websites, our servers store certain data needed for service delivery and/or for statistical or security purposes in anonymised or pseudomised form. In this context general information is recorded, such as your domain name or browser type. These data do not enable us to draw conclusions regarding your identity; they are always collected under a pseudonym. These anonymised or pseudomised data are deleted promptly after their statistical evaluation.
c. Web services
In order to access various wipersoft services online, such as managing your licenses, you will need to register for a “WiperSoft Account”. Such services may be governed by a separate privacy statement which may differ from this policy.
d. Free version
If you want to test our products, we will also ask for your email address and your name . This information will be used for sending out the activation code and to remind you of the end of the trail period.
e. Newsletters, Free Product Updates and Special Offers
We will use your email address to provide you with additional information on products and services which might be of interest to you if you have subscribed to our newsletter, free product updates and special offers. The subscription is voluntary and you are free to withdraw your consent anytime by clicking the unsubscribe link you will find in every email.
f. Contact Forms
If you want to contact us by using our contact and support forms, you will be asked to provide your contact information (entry fields marked “*”), which we will exclusively process or use as far as necessary to get in contact with you and provide you with the information you desire. You are free to provide additional information (through the data fields not marked “*”), which we will of course process in line with all applicable data protection requirements as well. This data will be forwarded to the WiperSoft team responsible for your location.
3. WiperSoft’s principles regarding data protection
Our website is principally designed in a way that limits the collection and processing of personal data to a minimum. In certain cases we are obliged to transfer your personal data to third parties due to applicable legal requirements. This is for instance the case when there is reason to suspect a crime or misuse of our website.
For the provision of certain services we may make use of external service providers. As far as such external service providers need to have access to personal data, we ensure that any such access is limited to the extent necessary for the provision of the respective service. Furthermore, such external service providers of course have to submit themselves to comply with all applicable data protection regulations.
We use different types of “cookies” (small text files that are placed on your device):
- User input cookies
- Authentication cookies
- Third party advertising cookies
- First party analytics cookies
- Social plug-in tracking cookies
You can configure your browser settings in a way that cookies are blocked or your system informs you whenever a website wants to set a cookie. However, please be aware that the blocking of cookies may have the effect that you will not be able to use all our website functions any more.
5. How do we protect your personal data?
Personal data we collect are stored on specially protected servers. Access is restricted to a limited number of authorized persons who need the access in order to administer our websites or ensure their proper functionality, especially with regard to technical support.
6. What are your rights with regard to your personal data?
Upon your request, WiperSoft will inform you about whether we hold your personally identifiable information. In the case of you wishing to change you personal information, or if you no longer wish to use our services, you will be provided with a way to correct, update or delete said information. You can make the changes yourself by accessing your online account, or we can do it for you if you were to contact us using the contact information below. We will respond to your request within 30 days.
Your information will be retained as long as your account is active or as along as that information is necessary in order to provide you with our services. That information will be retained and used in order to comply with our legal obligations, to resolve disputes and enforce our agreements. Thus, historical customer billing records may be kept indefinitely by WiperSoft, as well as third-party payment processing companies.
Your personal information will never be merged with non-personally identifiable information for the purposes of online preference marketing without your consent.
7 How can you contact us?
Should you have any further questions or suggestions regarding the protection of your personal data processed in connection with the use of our websites, please contact us: firstname.lastname@example.org